Trellian provides FREE email support for the SEO Toolkit.
If you are experiencing a problem or have a question, contact the support department by filling out the form at http://www.trellian.com/contact.htm.
We also offer a Live Chat service at http://www.trellian.com/livesupport.htm
Support hours are Mon - Fri, 9:00am - 5:00pm (Melbourne, Australia - Eastern Standard Time)
Please include your registration details, and some basic information about your computer and the operating system you are running. Before emailing support, please check the FAQ first, as 90% of all questions we receive are already answered on these pages. You can view the FAQ by selecting FAQ from the Help menu.