Reporting non functioning engines
Non functioning engines can be reported directly to the support team via SubmitWolf. Prior to reporting an engine, the engine's response should be viewed. A failed submission does not always mean that the engine is not working. The failure may be due to the data that was submitted. Some engines will return a response page that contains information about the failure.
To view an engine's response page, right click the engine and select the Response menu option. If the engine returned a response, a browser window will be opened, displaying the engine's response to your submission. Useful information can be obtained for failed submissions as the engine's often provide an error message. eg. URL title too long.
To report a non functioning engine, open the engines window and highlight the engine to report. Click on the Options menu and select Report broken engine. You can also right click on the engine, and select the Report broken engine option from the popup menu.
Enter a brief description of the problem, and click the submit button.
The support team will review the report and make any changes as required.