Jack the CD Ripper Printable version Overview Features Registration System Requirements Upgrading Support Ripping CD"s Before Starting Ripping a CD to wav or ogg format Ripping a CD to MP3 Ripping a CD to WMA format Options Preferences Language settings Interface Menu Options Program Buttons

FREE Support

FREE email support is offered to all registered users of Jack the CD Ripper.

If you are experiencing problems, or are requiring answers to a technical question, please write us an email detailing the issue, or issues that you are experiencing and send it along with any other related information to our Support Department.

You may contact this department by sending an email to support@trellian.com.

Support Hours:
Open Mon - Fri, 9:00am - 5:00pm (Melbourne, Australia - Eastern Standard Time)

Please include your registration key, and some basic information about your computer and the Operating System you are running. Also, before emailing support, please check the FAQ first, as 90% of all questions we receive are already answered on these pages. You can view the FAQ by selecting FAQ from the Help menu.