Office Tech Support

Los Angeles | USA

Benefits Offered: 401K, Medical
Employment Type: Full-Time
Company Address: 5220 Pacific Concourse Drive, Los Angeles 90045

We are looking for a well-rounded reliable team player with a positive attitude, fast learner with a love for technology. This role will includes a variety of support duties including the office systems/mobile, internet, help desk and special research projects.

Great environment to learn and grow with the company!

Main responsibilities:
  • Customer support via email, Live Chat, email ticketing systems
  • Internal technical support for small office; PC/Mac set/support, conference equipment, hardware, software, VOIP, WIFI
  • HubSpot support
  • Monitoring advertisers websites
  • Other support projects as needed by the team
  • New account research and verification
Required experience and abilities:
  • Excellent English writing and verbal communications skills a must
  • Strong attention to detail
  • Excellent multi-tasking and time-management skills
  • Reliable, self-motivation and resourceful
  • Solid knowledge of Computers and Internet
  • Knowledge of domain names is helpful, but training will be provided
  • Basic knowledge of HTML
  • Solid knowledge of Microsoft Office Suite, Google Docs
  • Familiar with MailChimp or other email services
  • Tech savvy, problem solver and fast learner
  • Minimum 2 year experience (Tech support/Customer support, Admin support)
Apply for this position