I get "an error occurred while moving data-623" during Installation.
I get "The decompression of %s failed. There may not be enough disk space available in the TEMP directory" error.

Registration Related

I have submitted an online order form, but have not received my registration.

Is there a manual for WebTidy?

I get an "unable to open the specified browser" error message.

General Information

What platforms are supported and do you have MAC version?

Delete all files in the /Windows/Temp directory, close down any virus protection utilities that may be running, and re-install the program.


I get "The decompression of %s failed. There may not be enough disk space available in the TEMP directory" error.

Windows can limit the size of the TEMP directory and it may be full even though you have free disk space available on your hard disk. Delete some files from the windows TEMP directory and try again.

If you have not received your registration within that time, please contact sales@trellian.com with your details.

Yes, there is an online manual,a downloadable manual and an online printable format manual. To download the WebTidy manual, run LiveUpgrade, expand the Internet Studio programs, expand WebTidy, select Manual and click the Upgrade button. The manual can then be read from C:\Program Files\TRELLIAN\manuals\WebTidy.chm