Our Advanced Support Option provides 5 instances of phone support, free software version upgrades* and a 24 hour priority email support.
* Includes Download version upgrades for Trellian software only for 1 year from date of purchase.
* Excludes upgrades to Enterprise versions and upgrades on eComm PRO Server.
* Priority emails will be answered within 24 hours Mon-Fri Australian time.
* Phone support is available 9am-5pm Mon-Fri Melbourne time. (Australia)
* Support and upgrades are valid for a 1 year period from date of purchase. |