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FAQ:  Installation Sales Technical General Index    Avanti > I get "an error occurred while moving data-623" during Installation. Delete all files in the /Windows/Temp directory, close down any virus protection utilities that may be running, and re-install the program. I get "The decompression of %s failed. There may not be enough disk space available in the TEMP directory" error. Windows can limit the size of the TEMP directory and it may be full even though you have free disk space available on your hard disk. Delete some files from the windows TEMP directory and try again. When I load the program for the first time, I cannot enter any data or create items. Select New Shop from the file menu and create a new shop to work with. I have entered my registration details but it eComm PRO rejects them as invalid. Please make sure that you are typing the registration details exactly as they appear in your registration email. Remember that the registration name and serial number are case sensitive. Make sure the registration name (usually an email address) and serial number are used under the register button from the main page of the program. Generally passwords are used to unlock the scripts, and are not required in the registration area. Ensure that the username and serial number you are using are for the program you are trying to register.