I get an "unable to open the specified browser" error message. 

The browser path is not set correctly in Preferences. The Browser field must have the full path to the executable file of your HTML browser. 

For information on setting up SubmitWolf to work with either IE4 or Netscape click on the respective link.

I am unable to enter any information as all the fields are grayed out.

You will need to start a new project first, by selecting 'NEW PROJECT' from the 'FILE' menu. 


I get an "Unable to Write Project File" error.

Make sure that you have no , . / or spaces in the project name.


I have registered my version of eComm, but it still only has the demo templates, how can I get the rest of them?.

Click on FILE - UPGRADE When the upgrade window is displayed make sure that the templates check box is checked *(please check the templates ONLY)* Once you have done this click on the Next button, eComm will contact the upgrade server and down load all available templates Close eComm, then re open.