To download orders select Orders from the View menu. This will display the order manager window. If you want to leave a copy of the orders on the server, ensure that you have selected this option in Preferences. Select Download Orders from the File menu or click the Download button. Enter your username and password when prompted. If you have forgotten your password click on the following URL or enter the URL into your web browser: https://ecomm.vendercom.com and click the lost password link.
The new orders have a yellow pending status image. After the order has been clicked on, the status changes to the normal pending image. To view the order details, click on an order in the top window pane. The order details will be shown in the pane below.